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CMC scores 89% for Customer Service excellence

CMC has come highly recommended with a score of 89.19% for customer satisfaction in the Australian Achiever Awards.

The Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from a business’s own customers.

The award system focuses on seven criteria, each scored separately, namely: time related service, addressing client needs, care and attention, value, attitude, communication and overall perception. The criteria are rated individually in percentage terms and the final score is an amalgam of these. Anything above 80% overall is regarded as exceptional and reflects outstanding customer service.

Below are some of the comments received from CMC’s customers:

I have found them really easy to deal with and the communication from all levels of staff has been fantastic.

Over the two years we have worked with them, I have found them to always be professional, courteous, meet deadlines and generally provide positive customer service. We are always happy dealing with them.

The team at CMC Property Services has always been proactive and obliging to our needs. They go above and beyond and nothing is too much trouble for them.